Appointments
How to Book Your Appointment Book your next appointment in one of the following ways:
Note: You will not be able to book complete physicals or procedures online as those still need to be done by speaking to the staff. Once your appointment is booked you will get automatic appointment reminders via text, email, or voice call a few days prior to your appointment. You are able to confirm or cancel your appointment via these reminders.
We schedule 15 minutes for regular visits and 30 minutes for complete assessments. If you have a number of concerns, we will deal with as many as we properly can in 15 minutes, starting with the most pressing concern first. You are welcome to make follow-up appointments for the rest of your concerns. Due to the high volume of calls, you may be directed to our voicemail system to leave a message. Please leave only one message per issue, unless the status thereof has changed. We retrieve all messages regularly and respond to them promptly. Please have your preferred date and some alternate dates ready before calling, to expedite scheduling. |
Cancellation & 'No-Show' Policy Please read our cancellation and 'no-show' policy. We respect your time and will endeavor to remain on schedule. This however requires both our and your commitment. Please arrive ahead of your scheduled appointment. We may require you to fill out some information. For some visits you may also need to have some measurements taken (e.g. height and weight measurements) or tests done (e.g. urine tests) prior to the scheduled time.
Each patient requires his/her own appointment time even if you come in together as a family. Occasionally the staff may double-book appointments for certain minor concerns like flu shots and other brief issues. Please discuss this with the staff when you are making the booking. Please bring all your medications, or a list thereof, to your appointment. Many patients don’t know these from memory. We also don’t dispose of your expired or unused medications. Please take them to your pharmacy for safe disposal. If you arrive late for your appointment we can only spend the remainder of the visit time on your concerns. If you miss it all together we will bill you for the lost appointment and re-book it for you. If our schedule allows, we will try and fit you in to deal with only your most urgent concern. |